RETURN & REFUND
1. What’s your return policy ?
2. How to return the order?
3. Why have I not received my refund even after the product was picked up?
4. Return Window Exceeded
5. Exchanging my product
6. Why has a return handling fee of ₹100 been applied to my order?
ORDER RELATED
1. How to place an order?
2. What are the different types of payment?
3. Can I change/modify my shipping address after placing an order?
4. How to cancel my order ?
DELIVERY RELATED
1. I still haven’t received my order. Where is my order?
2. Why is there a delay in the delivery?
3. My order got cancelled, why?
4. What is a split order?
5. Why did the attempted delivery fail?
6. What are the delivery options available and are there any charges?
OTHER QUERIES
1. Feedback/Suggestions
2. Collaboration with NEWME
3. Careers with NEWME
NEWME (Fraicheur Retail Private Limited)
First Floor, Shop No. 919, 5th Main Rd, above Third Wave Coffee, opposite AU Small Finance Bank, 7th Sector, HSR Layout, Bengaluru, Karnataka 560102